- We ship worldwide.

- Domestic orders are shipping with USPS

- International orders are shipped with Fedex.

- For International countries, please view the shipping rates calculator located on the Cart

page before you proceed to the Check out. 

- International orders are subject to duty and custom fees. We are not responsible for

these charges.

- Please make sure you supply us with a full and correct shipping address, including your

apartment number.

- We don't ship to PO boxes.

- In the event of an unsuccessful delivery due to an incomplete address, please note that

additional shipping fees may apply for the reshipping of your order.

- You will get an email confirmation when your payment has been received, and

another email with your tracking number when your order has been packed.

- Please allow up to 2 days for the activation of your tracking number. 

- Once your tracking number is active, the approximate time of transit is:

1. USA: 2-3 business days.

2. Canada:  3-4 business days.

3. International: 4-5 business days.

- Payments are made through Paypal or by Credit Card through Square.

- Please note that your bank may apply currency conversion fees.

- Please note that if your order is being shipped to an address differing from the credit card’s Billing

Address, we might request a picture of your ID or credit card matching the billing address.

- All sales are final. Once an order has been confirmed, it is processed automatically and cannot be

modified/canceled.

- In the case you were sent the incorrect item or a defective item, contact us

contact@paralleltwin.co